Services: we care, we dare, we promise.

We want our clients to make their own statement: we’re here to help turn ideas and design concepts into solutions. We believe that the devil is in the detail, therefore not only do we take extra care when designing and creating our products, but also invest in the many services we provide our clients.

We care

We care to provide our clients with the freedom to realize bespoke solutions, by working closely with our manufacturers and craftsmen, until the desired outcome is achieved.

A committed team of Design specialists
Our team is available to oversee any and all aspects of your projects, including products selection, maintenance and care advice, technical assistance and decoration tips.

A dedicated customer service
All requests and inquiries are processed immediately and handled by our trained and experienced customer care specialists. DzineNY also provides those little extras that make all the difference. From constant updates on your order status to full assistance after the products installations, we’ve got you covered.

Quality control you can rely on
Because our warehouses are managed internally, we have full control over the quality and condition of packaging at our facility in Como (Cantù). Our team of professionals diligently checks the conditions of all goods while they are being temporarily stored in our warehouse facilities in Italy and USA. Checks are performed before and after our goods are transported by ocean freight, and no incoming shipments are released towards their final destination until every item has passed our rigorous quality control check.

We dare

Customized online product database
Our searchable Online Product Database is an advanced and efficient searchable catalog that is built to find the right design furniture for each projects.

Special delivery
We organize all our deliveries based on your needs; whether it be right to your client’s front door, dock deliveries to warehouses, residential deliveries and even product placements or installations. For larger projects, we can also adapt the flow of deliveries based on the stage of your project.

Fast ship program
With guaranteed delivery as fast as 6 weeks, we can provide a vast range of extraordinary design pieces to use on your fast track projects, instead of having to settle for products that are readily available.

 

We dare to challenge industry standards. We offer advanced services which go above and beyond the norm, providing a multitude of tailored resources and comprehensive tools.

We promise

With a team of industry experts, worldwide custom resources, dedicated design specialists and local representation, we are confident we can help design professional achieve their goals and dreams.
International logistics

As an international company working on a global scale, we promise that no matter where in the world your clients reside, we can manage, package and ship any of our products directly from Como (Cantù) — providing a first-rate service which is faster, safer and less expensive than transshipping from the USA.

Hassle free installation
Our team of experts will build and assemble your products for you at your chosen delivery address, ensuring a hassle-free experience. Additionally, during and after installation, we provide the unlimited support of our team of accomplished Design Specialist.

Timely delivery
On account of our committed weekly conveyance from Italy, we guarantee that our container will arrive weekly whether it is carrying one sofa or 300 chairs.